Terms & conditions
This notice contains the terms and the legal conditions that govern the web site MICHELENEGRI.COM.
If Users don't accept these terms MICHELE NEGRI - ROTA Srl reserves the right to ask the Users to refrain from using the MICHELENEGRI.COM web site.
The visualization of the web site MICHELENEGRI.COM provides clients with products information and the possibility to purchase merchandise.
To place an order on MICHELENEGRI.COM clients must:
- Be 18 years or older
- Be eligible and competent to enter legally binding contracts
- Have a valid POP e-mail address
- Have a valid Credit Card
SHIPMENT AND FEES
As required by International laws regulating commerce and trade of Import and Export, all shipment from MICHELENEGRI.COM are accompanied by an invoice declaring the exact total value of merchandise purchase in Euro.
Sale items purchased will be accompanied by an invoice declaring the discounted value of the items.
Orders are shipped from MICHELENEGRI.COM in Florence , Italy, from Monday to Friday from 10 a.m. until 4 p.m.
MICHELE NEGRI - ROTA Srl. ships worldwide using DHL delivery.
MICHELE NEGRI - ROTA Srl shall not be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond of the control of MICHELE NEGRI - ROTA Srl.
If the package is not successfully delivered to the client's address the package may risk being send back to Italy at the client's expense, including any import fees that may be assessed upon re-entry to Italy.
MICHELE NEGRI - ROTA Srl guarantees the complete authenticity of each item featured.
Once the order is processing MICHELE NEGRI - ROTA Srl reserves the right to re-confirm the availability of the merchandise. Clients will be informed it for any reason the item is not available or if the order cannot be processed as the clients request.
If for any reason Clients are not satisfied with an order, the item(s) can be returned within 10 days.
The Client must send an email to firstname.lastname@example.org within 14 days from the delivery date to request a return authorization.
Please send the return with the courier indicated in the email sent by MICHELE NEGRI - ROTA Srl.
Return shipments are free.
EXCHANGE & CONDITIONS
- Items can be changed by a different size, colour and article
- Items can be changed only when a different size or a different colour of the same item code is available
- Item(s) must not not have been worn, washed or altered in any way and must not show any signs of use
- The security tag must still be intact and attached to returned item(s)
- Items must be returned with the original tags, packaging and other accessories received with the order
- Shoes and accessories must be returned with their original boxes
- MICHELE NEGRI - ROTA Srl Reserve the right to refuse returns that are unauthorized and/or not send with the same courier as specified in the email detailing the return instructions
- MICHELE NEGRI - ROTA Srl Will not accepted returns that doesn't follow the terms and conditions of the returns policy. Such items will be returned to the sender at the original shipment address.
DECLINATION OF RESPONSIBILITY
MICHELE NEGRI - ROTA Srl declines every responsibility of the possibility of eventual technical inaccuracy and/or typographical errors
MICHELE NEGRI - ROTA Srl also reserves the right to make corrections and changes to the web site with necessary, without giving prior notice
MICHELE NEGRI - ROTA Srl declines any responsibility from eventual problems, damages, viruses or risks that the Users may incur during the misuse of the web site
MICHELE NEGRI - ROTA Srl reserves the right to modify the terms and the conditions contained in this legal note with it is necessary, without giving prior notice